PRIVACY POLICY
Coastal Douro
Costeira Douro respects the privacy of its customers and website users and
is committed to protecting the personal information shared in accordance with the
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016
(General Data Protection Regulation - RGPD) and the specific applicable national legislation.
Aware of the provisions of the RGPD, which establishes the rules related to the protection of people
concerning the processing of personal data and the free movement of such data, the
The company adopts the necessary measures to ensure legality and confidentiality,
providing more reliable and secure experiences.
Customers who browse the website are given the possibility to browse the page without
the provision of personal data. However, in certain situations obtaining these
data is required to enable booking processing, newsletter subscription,
provision of services and information, as well as ensuring some functionality and
improve navigation.
In this context, this Privacy Policy helps our customers to understand how it is
the collection, use and protection of the data you share with us is done. Such practice has
the objective of ensuring that the processing of information is lawful, fair, transparent and
limited to specific purposes, complying with good practices in the field of
safety.
As data controller, Quinta da Costeira recommends that
the users of its services carefully read this Privacy Policy, as
the processing of personal data that you make available to us implies knowledge and acceptance
of the conditions listed here.
In case of doubt, suggestion or dissatisfaction with any aspect related to the way
We collect, share or use your personal data, please do not hesitate to contact us via
e-mail: sugestoes@quintadacosteira.pt
Definitions
1. What is personal data?
According to the General Data Protection Regulation (RGPD), personal data refers to any information relating to an identified or identifiable natural person,
called the data holder.
An identifiable natural person who can be identified, directly or
indirectly, in particular by reference to an identifier such as a name,
an identification number, location data, electronic identifiers or a
or more specific elements of physical, physiological, genetic, mental, economic identity,
cultural or social.
2. What is meant by personal data processing?
Processing of personal data is an operation, or a set of operations carried out
about personal data or set of personal data, through automated means, or not,
such as collecting, registering, organizing, structuring, preserving, adapting or
alteration, retrieval, consultation, use, dissemination by transmission, broadcast or
any other form of availability, comparison or interconnection, limitation, or
erasure or destruction.
3. Who is responsible for processing the data?
It is considered "responsible for the treatment", that is, who determines the purposes and
means of processing personal data to:
Company: Costeira Douro, Lda
Address: Rua da Costeira, S/N,4550-352 Fornos, Castelo de Paiva
NIF: 514870052
Mobile: 938322067
Email: q.costeira@gmail.com
Website: www.quintadacosteira.pt
4. What personal data are requested and processed and how are they collected?
The personal data requested from customers when using our services refer basically to:
- Identification data such as: name, surname, date of birth, nationality,
identification document and taxpayer number;
- Contact details: address, telephone contacts, email address, among others;
- Payment-related data: bank account details (including IBAN) and
credit card details.
- All information collected is provided voluntarily by the customer, either via the website
upon valid consent from the user when completing online forms of
reservations, request information about services, subscribe to a newsletter, etc…; be orally by
means of telephone contact, in writing via email/other means, or when contacting us
directly on our premises.
It is understood that by providing us with your personal information, the data subject accepts the
terms of this Privacy Policy, since filling out the forms assumes the
consent by the user to the conditions described in this document.
The collected data can be processed by computer and in an automated way or
no, always respecting the legal requirements, being stored in databases
created for this purpose and, under no circumstances, will they be used for a different purpose.
that for which they were collected.
The Company follows the necessary technical, electronic and organizational procedures and
adequate to guarantee the confidentiality of the personal data of the clients and to prevent their
loss, misuse, or improper access.
5. What is the purpose of data collection and processing?
The collection of personal data by Quinta da Costeira is strictly limited to purposes
necessary for the provision of our services, with specific, explicit and
legitimate, based on legal grounds, as follows:
In case of processing personal data for the purpose of publicizing campaigns, promotions,
news about the services and advertising in general, the Company may send communications to the
users (via email, postal mail, SMS and telephone contact), when
obtained the express consent of the data subject, performed at the time of collection of
personal information.
In the event that data processing is carried out based on consent, the customer has
the right to withdraw this consent at any time, however subsequent withdrawal does not
compromises the lawfulness of the treatment carried out on the basis of prior consent
checked.
.png)
.png)